Terms & Conditions

Welcome to Cookitems! By accessing or using our website, you agree to the terms and conditions outlined below. Please read them carefully.

1. General Provisions

  • These Terms & Conditions govern all activities on the Cookitems website, including browsing, shopping, and using our services.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Use of the Website

  • You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of others.

  • You are prohibited from attempting to interfere with the website’s operation or security.

3. Product Information

  • We make every effort to ensure product information (descriptions, images, prices) is accurate and up-to-date.

  • However, minor discrepancies may occur due to variations in display or updates from suppliers.

4. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Payments can be made via Bank Transfer or Cash on Delivery (COD) as detailed in our Payment Methods policy.

  • Orders will only be processed after payment confirmation (for bank transfers).

5. Shipping & Delivery

  • Delivery times and fees are outlined in our Shipping Policy.

  • Cookitems is not responsible for delays caused by external factors (e.g., bad weather, traffic, or carrier issues).

6. Returns & Refunds

7. Limitation of Liability

  • Cookitems is not liable for any indirect or consequential damages arising from the use or inability to use our products or services.

  • We are not responsible for damages resulting from misuse or improper handling of products by customers.

8. Privacy & Data Protection

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and protect your personal data.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Vietnam.

  • Any disputes will be resolved by competent courts in Vietnam.

10. Contact Information

For questions regarding these Terms & Conditions, please contact us: