Privacy Policy

At CookItems, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal data. By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect
We collect two types of information from you when you visit our website: personal information and non-personal information.

  • Personal Information: This includes information that you voluntarily provide when making a purchase, signing up for our newsletter, or contacting customer service. This may include your name, email address, phone number, shipping and billing addresses, payment information, and any other personal details you provide.

  • Non-Personal Information: This includes information that is automatically collected when you visit our website, such as your IP address, browser type, device information, browsing behavior, and interactions with our website. We use cookies and similar technologies to collect this data.

2. How We Use Your Information
The information we collect is used for the following purposes:

  • Order Processing and Delivery: To process and fulfill your orders, including shipping and billing.

  • Customer Support: To assist you with any questions or issues regarding your orders or our services.

  • Marketing and Promotions: To send you promotional offers, newsletters, and updates about products that may interest you (only if you have opted-in to receive them).

  • Improving Our Services: To analyze website traffic and improve the functionality and user experience of our site.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. Data Sharing and Disclosure
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities under certain conditions:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) who assist in operating our business and fulfilling orders. These service providers are obligated to keep your data confidential.

  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation.

4. Security of Your Information
We take the security of your personal data seriously and use various security measures to protect it. These include encryption technologies, firewalls, and secure servers to prevent unauthorized access or disclosure of your data. However, no method of online data transmission is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you when you return to our site and provide you with personalized content and advertisements. You can manage or disable cookies through your browser settings.

6. Your Rights and Choices
You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information we hold about you.

  • Deletion: You can request the deletion of your personal information, subject to certain legal limitations.

  • Opt-out of Marketing Communications: You can unsubscribe from our promotional emails or opt-out of receiving marketing materials at any time.

  • Cookie Preferences: You can modify your browser settings to manage or delete cookies.

7. Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy
We may update or revise this Privacy Policy periodically. Any changes will be posted on this page with the revised date. By continuing to use our services after such changes are made, you agree to the updated terms.

10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

We are committed to ensuring the privacy and security of your personal information. Thank you for trusting CookItems with your data.