Privacy Policy
At Cookitems, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
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Personal details: Name, phone number, email address, delivery address, and payment information.
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Order details: Information related to your purchases and transaction history.
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Website usage data: Cookies, IP addresses, browser type, and browsing activity to help us improve our website and user experience.
2. How We Use Your Information
Your information is used for the following purposes:
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Processing and delivering your orders.
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Providing customer support and responding to inquiries.
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Sending updates about orders, promotions, and policies (if you consent).
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Improving website functionality and services.
3. Sharing Your Information
We do not sell or trade your personal information to third parties. Your data may only be shared with:
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Trusted partners involved in payment processing and delivery.
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Authorities when required by law or in case of fraud prevention.
4. Data Protection
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All customer data is stored securely and protected against unauthorized access, alteration, or disclosure.
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Payment information is encrypted and processed through secure channels.
5. Cookies Policy
We use cookies to enhance user experience and track website performance. You can choose to disable cookies in your browser settings; however, this may affect certain website functions.
6. Customer Rights
You have the right to:
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Access and update your personal information.
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Request deletion of your data when it is no longer necessary for the purposes collected.
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Opt-out of marketing communications at any time.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
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Hotline: +84 878 597 951
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Email: [email protected]